My Approvals vs Group Approvals vs Outstanding
PulseFlow › Approver
Approver Guide
My Approvals vs Group Approvals vs Outstanding
The four Task Box tabs each answer a different question. Know which tab to open for which situation.
Before you start
- You are an approver, a group approver, or someone monitoring overdue queues
- You want to understand what each tab contains
What you'll achieve
- A clear mental model of each tab
- Confidence to act on the right items
The four tabs
| Field | What to enter | Required |
|---|
| My Approvals | Requests personally routed to you. This is your action queue — approve or reject these to keep workflows moving. | No |
| Group Approvals | Requests routed to a group (e.g. “HR team”). Any group member can pick up and decide. Once one member acts, it disappears from everyone’s queue. | No |
| Outstanding Approvals | Items overdue within your team’s queue — escalations you can pick up or reassign. Useful for managers covering for a teammate on leave. | No |
| Approval History | A read-only log of every decision you (and your groups) have already made. | No |
On this screen
The <strong>Outstanding Approvals</strong> badge shows a negative count when your team is behind on SLAs (for example <em>-5</em>). Drive this back to zero by picking up overdue items.
When to use each tab
My Approvals — daily work. Open this first, action what is there.
Group Approvals — for shared queues where any qualified approver can decide.
Outstanding — when you are catching up after leave, or a teammate is out and you need to cover.
Approval History — for audits, month-end reviews, or proving what was decided and when.
Frequently asked
Will a Group Approval appear in My Approvals too?
No. Group items live in Group Approvals only. If one member acts, it clears for everyone.
Can anyone see Outstanding Approvals?
Scope depends on your role. Typically managers and delegated approvers see overdue items for their team.
How far back does Approval History go?
Retention is set by your admin. Most tenants keep at least one fiscal year visible.
Related Articles
Approve or Reject a PulseFlow Request
PulseFlow › Approver Approver Guide Approve or Reject a PulseFlow Request Action pending forms — Leave, Late Arrival, Early Checkout, Attendance Shortage, or any custom form — from the Task Box. Before you start A form is waiting on your approval You ...
Understand Multi-Stage Approval Progress
PulseFlow › Approver Approver Guide Understand Multi-Stage Approval Progress PulseFlow workflows can chain multiple approvers. The Progress indicator tells you where in the chain a form sits. Before you start You are on a workflow with multiple ...
Configure an Approval Workflow
PulseFlow › Admin Admin & Builder Configure an Approval Workflow Build a chain of approvers that runs when a PulseFlow form is submitted — single-stage, multi-stage, serial, or parallel. Before you start You have a form and need to route it for ...
Dynamic Form Templates
PulseFlow › Admin Admin & Builder Dynamic Form Templates Manage reusable form templates under Workflow › Dynamic Form Builder — pre-built forms for common scenarios like Exit, Leave Approval, and Vendor onboarding. Before you start You have a form ...
Approval History and Audit Trail
PulseFlow › Approver Approver Guide Approval History and Audit Trail Every decision you have made — and every action on a submission — is stored. Use Approval History for audits, reviews, and compliance checks. Before you start You need evidence of ...