Workflow Configuration

ADMIN HELP CENTER · WORKFLOW CONFIGURATION

Workflow Configuration

Design automated approval processes for leave, attendance, reimbursements, and other HR functions — so every request follows the right hierarchy with zero manual chasing.

Workflow → Workflow Builder

WHO IT'S FOR

Admin scope

HR admins automating manual approval chains
Teams that need consistent, auditable approval rules
Organizations scaling beyond email-based approvals

WHAT YOU CAN DO

Capabilities

Build approval chains for leave, expenses, resignations, and more
Mix User Tasks, Service Tasks, and GOTO transitions
Configure deadlines, auto-escalations, and final decisions

The Workflow Configuration feature allows organizations to define and automate approval processes for various HR functions. This ensures that requests follow the appropriate hierarchy, reducing manual intervention and streamlining operations.

Workflow -> Workflow Builder

1. User Task

A manual task where users can approve or reject requests.
Commonly used for approvals related to leave, attendance regularization, expenses, and resignations.

2. Service Task

An automated task where the application calls an API to complete a process.
Useful for system-generated actions like updating records, sending notifications, or triggering payroll calculations.

3. GOTO (Step Transition)

Defines the next step in the workflow after a task is completed.
Ensures seamless movement between different stages of the process.

4. Parallel Gateway

Creates two or more parallel tasks that can be executed simultaneously.
Example: Sending an approval request to both HR and the reporting manager at the same time.

5. Exclusive Gateway