How to Submit Employee Expense Claims

Claim Request

Reimbursement claims allow employees to recover expenses incurred for official or eligible purposes, as defined by the organization’s policy. Certain allowances (e.g., Fuel, Telephone, Driver, Vehicle Maintenance, Leave Travel Allowance) are linked to the Claim from Reimbursement option in payroll.

  • Navigate to My Team → Travel & Expenses → Claim Request

  • Click the +Add Claim button.

  • Select the Employee Name from the dropdown (if you are an approver/admin raising on behalf of an employee, the list will show multiple employees).

  • Choose whether the claim is for Expenses or Allowances.

  • If the employee has allowances configured with Claim from Reimbursement enabled at component level, those allowances will appear in the dropdown. Otherwise, only the Expenses option will be displayed.

  • After selecting the reimbursement type, the Expense Type field will display available categories (e.g., Fuel, Telephone, Travel, Driver, Vehicle Maintenance, Leave Travel Allowance).

  • Once selected, the Maximum Claim Limit (if defined) will automatically appear for reference.

  • Enter the claim details: provide the following mandatory details like : Receipt, Invoice/Bill Number, Invoice/Bill Date, Claim Amount, Comments.

  • To include more items in the same claim, click +Add New and enter details.

  • Save as Draft: If the claim is incomplete or pending receipts, it can be saved as a draft.

  • Submit for Approval: Once finalized, click the Submit for Approval button. Alternatively, use the Status button on the top-right corner to change the status to Submit for Approval.

  • After submission, the claim request automatically moves to the designated approver based on the Workflow Builder configuration.

  • The approver can review, approve, or reject the claim.


Fig: Add Claim Request

    • Related Articles

    • Claim Request (Reimbursement)

      A Claim Request allows employees to submit reimbursement claims for expenses incurred during official duties, as per the organisation’s policies. Employees can raise a claim by selecting the appropriate Expense Type, entering the required details, ...
    • Claim Request Approval

      All claim requests go through an approval process to ensure error-free payroll for employees. Navigate to My Team → Travel & Expenses → Approvals or Taskbox → Approval Management For each claim record, click the View Invoice button. A preview of the ...
    • Claim Approval

      All claim requests go through an approval process to ensure error-free payroll for employees. Navigate to My Team → Travel & Expenses → Approvals or Workflow → Approval Management For each claim record, click the View Invoice button. A preview of the ...
    • Comp off Request Approval

      My Team → Time Off → Approval tab Workflow → Approval Management Individual Approval Each record in the approval section has specific icons for action: Tick Icon (✔): Click this icon to approve the particular record. Cross Icon (❌): Click this icon ...
    • Travel Request Approval

      All travel requests go through an approval process to ensure error-free payroll for employees. Navigate to My Team → Travel & Expenses → Approvals or Workflow → Approval Management Individual Approval Each record in the approval section has specific ...