Roster Management
Employee View: My Shifts
ROSTER MANAGEMENT · EMPLOYEE VIEW Employee View: My Shifts What employees see in the self-service portal and mobile app once a roster is published — including notifications and swap requests. FORMAT · Reference guideDURATION · ~4 min readAUDIENCE · ...
Shift Allowances in Payroll
ROSTER MANAGEMENT · PAYROLL Shift Allowances in Payroll How allowances configured on a shift template flow automatically into payroll — and where to verify amounts. FORMAT · Concept guideDURATION · ~4 min readAUDIENCE · Payroll admins, roster admins ...
Roster & Attendance Integration
ROSTER MANAGEMENT · INTEGRATION Roster & Attendance Integration How the published roster becomes the attendance benchmark — what 'on-time', 'late', and 'no-show' are measured against. FORMAT · Concept guideDURATION · ~5 min readAUDIENCE · Roster ...
Editing a Published Roster
ROSTER MANAGEMENT · POST-PUBLISH Editing a Published Roster How to make changes after a roster is published — understanding re-notification behaviour and minimising disruption to employees. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster ...
Publishing a Roster
ROSTER MANAGEMENT · PUBLISHING Publishing a Roster What happens when you click Publish — what locks, what notifications go out, and the checklist to review before you commit. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster admins What ...
Using the Coverage View
ROSTER MANAGEMENT · PLANNING Using the Coverage View How to read the heat-map at the bottom of the roster grid to spot staffing gaps and over-staffing before you publish. FORMAT · How-to guideDURATION · ~4 min readAUDIENCE · Roster admins, shift ...
Admin Overrides vs. Swaps
ROSTER MANAGEMENT · DAY-TO-DAY Admin Overrides vs. Swaps Understand when to use an admin override versus the employee-driven swap workflow — and the downstream effects of each. FORMAT · Concept guideDURATION · ~4 min readAUDIENCE · Roster admins What ...
Managing Shift Swaps
ROSTER MANAGEMENT · DAY-TO-DAY Managing Shift Swaps How employees request shift swaps, how admins review and approve them, and how Workwisely preserves the underlying rotation. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster admins, ...
Bulk Scheduling Tips
ROSTER MANAGEMENT · EFFICIENCY Bulk Scheduling Tips Techniques for scheduling large teams quickly — from copy-paste shortcuts to cross-week duplication. FORMAT · Tips & best practicesDURATION · ~4 min readAUDIENCE · Roster admins, shift planners What ...
Setting Up Rotation Patterns
ROSTER MANAGEMENT · AUTOMATION Setting Up Rotation Patterns Create repeating weekly or bi-weekly rotation schedules so you don't rebuild the same roster from scratch every cycle. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster admins ...
Assigning Shifts to Employees
ROSTER MANAGEMENT · SCHEDULING Assigning Shifts to Employees How to assign shifts one at a time, in bulk, and using rotation patterns — covering every method available in the grid. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster admins, ...
Building Your First Roster
ROSTER MANAGEMENT · GETTING STARTED Building Your First Roster A step-by-step walkthrough for creating a new roster from scratch — from picking a team to saving your draft. FORMAT · How-to guideDURATION · ~6 min readAUDIENCE · Roster admins, new ...
Setting Up Shift Templates
ROSTER MANAGEMENT · SETUP Setting Up Shift Templates Create reusable shift definitions so you only configure start time, end time, breaks, and allowances once. FORMAT · How-to guideDURATION · ~5 min readAUDIENCE · Roster admins What you'll learn How ...
Understanding the Roster Grid
ROSTER MANAGEMENT · NAVIGATION Understanding the Roster Grid A guided tour of the roster calendar view — rows, columns, cells, and the controls you'll use every day. FORMAT · Reference guideDURATION · ~4 min readAUDIENCE · Roster admins, shift ...