How to Handle Missed Employee Attendance & Loss of Pay

No Attendance

Admin Help Center • Attendance Finalization

No Attendance

Resolve days where both check-in and check-out are missing — initiate unpaid leave (LOP) or auto-mark attendance based on the assigned work schedule.

Path: My Team → Attendance → Attendance Finalization → No Attendance
Before You Start
  • Attendance enforcement configuration in place (required for LOP initiation)
  • Work schedules assigned to every employee under review
  • HR Admin role with access to Attendance Finalization
What You'll Achieve
  • Every missed-attendance day closed — LOP applied or attendance auto-initiated
  • Payroll-clean records with no dangling absences
  • Option to export the data for review or audit

Overview

Days with both missed check-in and check-out land in this tab. You have two levers: initiate Loss of Pay, or auto-mark attendance against the schedule.

Available Actions

Pick the one that matches the situation.

Action 1 · LOP
Initiate Loss of Pay
Select the missed records and click Initiate Loss of Pay. This creates unpaid leave (LOP) for employees with incomplete attendance or leave records. Required when attendance enforcement is on; optional otherwise.
Action 2 · Auto-mark
Initiate Attendance
Select the missed records and click Initiate Attendance to mark attendance based on the assigned schedule. A 9-to-5 shift produces a 9:00 AM check-in and a 5:00 PM check-out that reflects on the Attendance tab.
On This Screen
The list shows employee, date, work schedule, and an Action button. Multi-select the records you want to process, then trigger LOP or auto-mark.
Fig: No Attendance

Export Attendance Finalization

HR Admin users can export the incomplete or missed attendance data to a spreadsheet for detailed review.

Export 1
Incomplete Attendance Records
Click the three-dot menu on the right-hand side and choose Export Incomplete Attendance to download to Excel.
Export 2
No Attendance Records
Click the three-dot menu and choose Export Missed Attendance & Leave to get the dataset as Excel.
Fig: Export Incomplete Attendance
Tip
When attendance enforcement is active, LOP initiation is required — no missed-attendance record should be left pending before running payroll.
Frequently Asked Questions
When should I pick Initiate Attendance vs. LOP?
Use Initiate Attendance when the employee genuinely worked but punches didn't register (e.g., biometric failure). Use LOP when the employee was absent without leave.
What if some employees applied for leave that didn't sync?
Check the Leave Request module first — if leave is approved but not flowing to attendance, don't initiate LOP. Escalate the sync issue instead.
Can an Initiate Attendance record be reverted?
An Admin can edit the punches through the correction flow, or an employee can raise regularization. The auto-initiated record isn't locked.
Does LOP initiation affect leave balances?
LOP is unpaid leave — it doesn't debit the paid-leave balance. It impacts gross pay for the affected days in payroll.

Related Reading

Related Articles
Previous
Early Check Out
Handle records where employees logged out before the scheduled end time.
Next
Attendance (Incomplete)
Fix partial attendance where only one punch was captured.
Related
Attendance Shortage
Handle records where employees fell short of required hours.
Overview
Attendance Finalization
Lock attendance records before payroll — the final step.

    • Related Articles

    • Attendance Calendar

      EMPLOYEE SELF SERVICE · ATTENDANCE Attendance Calendar See your monthly attendance at a glance — present days, absences, weekly offs, holidays, and late arrivals — all on a color-coded calendar. Attendance view 👥 WHO USES THIS ▸Employees tracking ...

    • Attendance Finalization

      MANAGER SELF SERVICE · APPROVALS Attendance Finalization Close out each attendance cycle for your team — confirm present days, finalize exceptions, and lock the data for payroll. Period close 👥 WHO USES THIS ▸Managers who approve team requests. ...

    • Attendance Log

      EMPLOYEE SELF SERVICE · ATTENDANCE Attendance Log The detailed, chronological record of every check-in and check-out punch you have made, with supporting device / location info. Audit log 👥 WHO USES THIS ▸Employees investigating their own attendance ...

    • Attendance Management

      Admin Help Center Attendance Management Approve, log, and visualize every punch across your team — then clean up exceptions in bulk. Four capabilities that keep attendance accurate before payroll. Subcategory overview Before You Start Attendance ...

    • Attendance (Incomplete)

      Admin Help Center • Attendance Finalization Attendance (Incomplete) Auto-close pending draft attendance records with missed check-outs — one click to approve every outstanding record using the assigned work schedule. Path: My Team → Attendance → ...