Candidate Experience Portal
Candidate Experience Portal
A branded space where candidates can track their application, sign documents, and complete onboarding tasks — without ever emailing a recruiter.
It is a dedicated interface that allows job applicants to interact with the hiring organization in a structured, transparent, and user-friendly manner throughout their application journey. To centralize communication between the candidate and the employer.
If the Candidate Experience Portal access is enabled in the Recruitment Settings (refer to Page No. 24 for configuration details), only then will candidates be able to log in using an OTP to track the status of their hiring process.
For the configuration, navigate to Settings → Recruitment → General → Candidate Experience Portal
If access is enabled, candidates can log in to the Candidate Experience Portal from the Career Page using their email address.
An OTP will be sent to the provided email for authentication, allowing the candidate to log in and proceed.
Blacklisted and archived candidates will also be able to access the portal if access is enabled in the settings.
Once the candidate logs in, they will find options in the top right corner(avatar icon) to validate their profile, check the application status for the jobs they have applied to, view available job postings from the company career page, and sign out.
By clicking on My Profile, the candidate will see their previously submitted resume and details pre-filled. If they wish to add or modify any information, they can do so and click Save. The updated information will automatically reflect in the Job Candidates section.
By clicking on Application Status under the avatar icon, candidates can view the current status of their applied job requisitions.
By clicking on View Jobs under the avatar icon, candidates can see all open job postings within the company and have the option to apply. If the Multiple Job Apply setting is enabled in the configuration, candidates will be able to select and apply to multiple jobs simultaneously.
Fig: Candidate Experience Portal Configuration
Fig: Email Address Login
Fig: Application Status
Fig: Candidate Experience Portal Actions
Fig: My Profile
Fig: View Job
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Candidate Experience Portal Configuration
GENERAL SETTINGS Candidate Experience Portal Configuration Configure the portal candidates see — stage visibility, messaging, documents, and FAQ — to deliver a transparent, on-brand experience. Portal config 👥 WHO USES THIS ▸Recruitment admins ...Candidate Access to Self-Onboarding
SELF-SERVICE Candidate Access to Self-Onboarding Give new hires a secure portal to complete their own onboarding — forms, documents, and tasks — before their first day. Employee Experience person WHO USES THIS ▸HR ops offloading day-one data entry ...Blacklist Candidate
RISK PREVENTION Blacklist Candidate Flag candidates who should not be re-engaged — for compliance, past misconduct, or policy reasons — and enforce it across the platform. Compliance person WHO USES THIS ▸Compliance teams enforcing hiring policy ...Shortlist the Candidate
ADVANCING CANDIDATES Shortlist the Candidate Mark promising candidates for the next round — with clear ownership, reasons, and downstream actions queued up automatically. Decision Point person WHO USES THIS ▸Recruiters curating a focused shortlist ...Candidate to Employee Migration
RECORD MIGRATION Candidate to Employee Migration Convert a joining candidate into an employee record in one click — preserving every document, note, and history item along the way. Transition person WHO USES THIS ▸HR ops converting accepted offers to ...