Candidate Experience Portal: How to Track Your Application

Candidate Experience Portal

It is a dedicated interface that allows job applicants to interact with the hiring organization in a structured, transparent, and user-friendly manner throughout their application journey. To centralize communication between the candidate and the employer.

  • If the Candidate Experience Portal access is enabled in the Recruitment Settings (refer to Page No. 24 for configuration details), only then will candidates be able to log in using an OTP to track the status of their hiring process.

  • For the configuration, navigate to Settings → Recruitment → General → Candidate Experience Portal

  • If access is enabled, candidates can log in to the Candidate Experience Portal from the Career Page using their email address. 

  • An OTP will be sent to the provided email for authentication, allowing the candidate to log in and proceed.

  • Blacklisted and archived candidates will also be able to access the portal if access is enabled in the settings.

  • Once the candidate logs in, they will find options in the top right corner(avatar icon) to validate their profile, check the application status for the jobs they have applied to, view available job postings from the company career page, and sign out.

  • By clicking on My Profile, the candidate will see their previously submitted resume and details pre-filled. If they wish to add or modify any information, they can do so and click Save. The updated information will automatically reflect in the Job Candidates section.

  • By clicking on Application Status under the avatar icon, candidates can view the current status of their applied job requisitions.

  • By clicking on View Jobs under the avatar icon, candidates can see all open job postings within the company and have the option to apply. If the Multiple Job Apply setting is enabled in the configuration, candidates will be able to select and apply to multiple jobs simultaneously.

Fig: Candidate Experience Portal Configuration



Fig: Email Address Login

Fig: Application Status



Fig: OTP Authentication

Fig: Candidate Experience Portal Actions

Fig: My Profile


Fig: View Job


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